In case you receive a product that you have not ordered then kindly write to us here
What is the process for exchange and returns of products?
The process for Exchange and return of product is as below:
To claim full refund of any item purchased, you are required to return the item within 7 days from the day of delivery. The refund amount will be credited back into your Club Fox Account.
All items to be returned must be unused and in their original condition with all original tags and packaging intact. Items must be in their original unused, unsoiled condition, please make sure that you pack items securely and safely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service and share the tracking details after dispatching the product.
Once the product is received, Club Fox has all rights to decide whether the returned product is unused and returned on time.
All tags, original packaging and certificate of authenticity card need to be intact; product must not be broken or tampered with by customer.
sign up for Newsletter
Get our latest offers and news straight in your inbox.